SiriusXM for Shops Hero

FAQ

How do I get started?

Complete the 'SiriusXM for Shop Customer Program' online enrollment form authorizing your Preferred Data Provider to securely transmit the VIN and service records to SiriusXM. If you have questions about this program or need help with enrollment, email us at: [email protected] or call us at 1-833-384-5046.

What does the program cost?

The program costs your shop nothing! SiriusXM will deliver the benefits of this Program at no cost. SiriusXM will not charge your customer or ask them to provide a credit card. Now that’s music to your ears.

How will SiriusXM know which vehicles and customers are eligible for a SiriusXM Trial Subscription after a Service visit?

All eligible customers with SiriusXM-equipped vehicles will be offered 3-month Trial Subscriptions as a ‘Thank You’ from your shop!

What happens after we enroll our Shop?

We’ll get your Shop set up! You’ll be contacted by email to confirm your enrollment.
We will notify the eligible customers of their trial subscription on behalf of SiriusXM and your shop.
That’s it! SiriusXM will take care of all the rest!

When can customers expect to receive their SiriusXM Trial Subscription?

Eligible customers who have opted-in to receive an email will receive their trial subscription within a few days after their service visit or otherwise in about a week.

What if I have a customer that wants to opt-out of communications from SiriusXM?

Customers may simply opt-out of future SiriusXM communications by calling SiriusXM Customer Care at 1-877-447-0011, or by going online at siriusxm.com/contactus and following the instructions. In addition, you may elect not to send customer information to SiriusXM for any customer that is not interested in a Trial Subscription. Your customers will not be notified of their SiriusXM for Shop Customers Program trial subscription by telephone.

If I have a question that isn’t addressed in these FAQs, who can I contact?

If you have questions about this program or need help with enrollment, call us at 1-833-384-5046 or email us at [email protected]. For additional questions about the program, go to SiriusXMforShops.com. For more information about SiriusXM products and subscriptions please visit siriusxm.com.

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DETAILS: Eligible customers with factory-installed satellite radio will receive a 3-Month trial subscription of the SiriusXM Platinum Plan programming package (a $23.99/mo value) PLUS complimentary activation (an additional $15 value). Customers with active or recently active subscription service including a trial are not eligible. Eligible customers will receive trial details after their service visit via email or other communication from SiriusXM. Your trial subscription will automatically stop at the end of the trial term. Trial is non-transferrable. If you decide to continue service after your trial subscription, the subscription plan you choose will automatically renew thereafter and you will be charged according to your chosen payment method at then-current rates. Fees and taxes apply. Please see SiriusXM’s Customer Agreement at www.siriusxm.com for complete terms and how to cancel, which includes online methods or calling SiriusXM at 1-866-635-2349. All fees, content and features are subject to change.

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